Eurocross Assistance Bulgaria is established in 2007. We have 15 fully qualified and skilled assistance coordinators providing professional assistance on Bulgarian, Russian, English and other modern languages. With our staff of approximately 300 people, we provide assistance 24 hours a day, 7 days a week. We help the customers of our clients who experience a medical or travel problem (worldwide), in case of a car breakdown or accident (Europe) or who are in need of help in their own home The Netherlands. Our headquarters are based in Leiden (The Netherlands) and we also have offices in Prague (Czech Republic), Sofia (Bulgaria), Istanbul (Turkey) and Paramaribo (Surinam). We are part of Astrum Assistance Alliance, an alliance of leading alarm centers in Europe. We are an Achmea company and we provide assistance on behalf of all Achmea labels as well as other companies.

Our clients and partners
We provide services for a wide range of clients- from insurance companies to leasing companies and healthcare institutions. Although they operate in different industries, our clients all have one thing in common: they are all committed to ensuring the wellbeing of their customers. They want to know that, in an emergency, their customers will receive the best possible assistance. We understand better than anyone that everything we do for our client`s customers reflects on our clients. Our competence is their competence. It means that we translate our clients’ needs and requirements into specially tailored solutions.

Our mission
A team of professionals is available 24/7 on disposal in case of emergency whether in Bulgaria or aboard. We provide people all over the world with the best possible assistance when it really matters. This is what we do and we are passionate about it. We are committed to help people and we always offer personal attention, no matter the circumstances.